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Article Data
Article Ref
7234-QWEZ-4023
Written By
Andrew Jensen
Date Created
Fri, 18th Feb 2011
Updated By
Andrew Jensen
Date Modified
Tue, 8th Mar 2011
 
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   Loading RoadRunner Drivers

Question 

How do I load RoadRunner drivers?

Answer 

Windows Vista & Windows 7

Windows will automatically install a driver by using the Windows Update service.  Follow these steps to load the RoadRunner drivers on Microsoft Windows Vista and Windows 7 systems to make the RoadRunner device recognised as a Native USB device by the EFILive Tune Tool.

  1. Press the Windows+Pause/Break keys on your keyboard or right-click on Computer and selecting the Properties option.
  2. Select the Device Manager option in the left-hand pane.
  3. Expand the Universal Serial Bus controllers category.
  4. Right-click on the USB Serial Converter device and select the Update Driver Software... option.
  5. Select the Browse my computer for driver software option.
  6. Select the Let me pick from a list of device drivers on my computer option.
  7. Click the Have Disk... button.
  8. Navigate to the C:\Program Files\EFILive\Drivers\EFILive\Win-2K-XP-Vista (or C:\Program Files (x86)\EFILive\Drivers\EFILive\Win-2K-XP-Vista on 64 bit systems).  Note: Do not go deeper into the i386 or amd64 folders as driver install will fail.
  9. Select the USB Serial Converter entry in the selection box.
  10. Click the Next button.

Windows XP

Windows will automatically install a driver by using the Windows Update service.  Follow these steps to load the RoadRunner drivers on Microsoft Windows XP systems to make the RoadRunner device recognised as a Native USB device by the EFILive Tune Tool.

  1. Press the Windows+Pause/Break keys on your keyboard or right-click on My Computer and selecting the Properties option.
  2. Select the Hardware tab.
  3. Click the Device Manager button.
  4. Expand the Universal Serial Bus controllers category.
  5. Right-click on the USB Serial Converter device and select the Update Driver... option.
  6. Select No, not this time when prompted with the Hardware Update Wizard dialog.
  7. Select the Install from a list or specific location (Advanced) option.
  8. Select the Don't search.  I will choose the driver to install option.
  9. Click the Have Disk... button.
  10. Click the Browse button.
  11. Navigate to the C:\Program Files\EFILive\Drivers\EFILive\Win-2K-XP-Vista (or C:\Program Files (x86)\EFILive\Drivers\EFILive\Win-2K-XP-Vista on 64 bit systems).  Note: Do not go deeper into the i386 or amd64 folders as driver install will fail.
  12. Click the Next button.
  13. Click the Finish button.

 Still Having Problems

While the above has been found to be a generally reliable means to resolve the RoadRunner device issue there have been a few occasions where for reasons unknown it just seems impossible to get the RoadRunner working as a Native USB device.  In these cases the only reasonable option left is to configure the RoadRunner to operate in Virtual COM Port (VCP) mode.  Really there is no negative side effect of doing this method.

To configure the RoadRunner in Virtual COM Port mode please see the related article link below.

Related Articles 

Article Title Date Created Article Views
Configuring RoadRunner in Virtual COM Port (VCP) Mode Mon, 21st Feb 2011 8584